60
Carl Hall Rd., Unit 4
Toronto, ON M3K 2C1
For concerns about sick, injured, or orphaned wildlife, or any other
wildlife-related question or concern, please call:
TWC Wildlife Hotline: (416) 631- 0662
Our
Hours of Operation:
Open from 9AM until 6PM, 7 days a
week, year round*
*Please note that on
December 24th, 25th, 26th, 31st,
and January 1st,
hours are 9am to 4pm.
Important!!
1. Please call the Hotline
before bringing any animal to TWC
2. Please do not drop a wild animal off at TWC after hours as it
could endanger the animal's life. For information about what to
do if you find a wild animal in distress during the hours that the
centre is open, please call our Wildlife Hotline. If you are calling
after hours, please
click here
Other contacts:
Please do not use the
following contacts if you have an animal emergency or any other
wildlife related question. These addresses may not be checked
regularly, and the staff are not trained to respond to wildlife
inquiries.
For administrative or donation-related inquries:
admin@torontowildlifecentre.com
For volunteering:
volunteers@torontowildlifecentre.com
If you would like to speak to someone by phone about administrative,
donation-related, or volunteering inquires, call our Wildlife
Hotline at (416) 631-0662 and follow the prompts.
Information About TWC's Wildlife Hotline Phone System:
We have recently instituted a new user-directed
phone system to better serve our callers. As in the past, you will
still have to leave a message for our hotline staff to call you
back, but this new system assists us in triaging our calls (so that
the most urgent calls can be returned first), as well as provides
information to callers on some wildlife situations.
During the spring and summer months, TWC receives
approximately 200 calls per day, and each call requires careful
consideration and sometimes a significant amount of time. During
these extremely busy seasons, our goal is to return calls about
sick, injured and orphaned animals within one hour. Please do be
patient, though: our Hotline Staff are highly-trained and will
return your call as soon as possible. While you wait, it may be
helpful to look through the
FAQ page on this site. Thank you! |
