Wildlife situations: If you have found a wild animal in need of help, information that may help you could be available on this website. If you are unable to find the help you need on this website, or if you have encountered a wildlife emergency, please call 416-631-0662, follow the voice prompts, and leave a detailed message. A wildlife specialist will return your call as quickly as possible.
Because of the extremely high volume of calls that TWC receives every day, calls must be answered in order of urgency. If you are calling about a sick, injured or orphaned wild animal, TWC’s wildlife experts will try to return your call within one hour of receiving your message during business hours (9:00 AM to 6:00 PM daily), or first thing the following morning after business hours.
Please note: During peak seasons (April – October), TWC is receiving up to 200 calls per day, and busy Wildlife Hotline staff are returning calls as quickly as they possibly can – your patience is appreciated.
Donations: If you would like to make a donation or have a donation-related inquiry, please contact us at 416-631-0662 ext. 3207or by email.
Administrative Inquiries: If you have an administrative question, please contact us at 416-631-0662 ext. 3205 or by email.
Media-related Inquiries: If you have a media-related inquiry, please contact TWC’s Executive Director Nathalie Karvonen at 416-631-0662 ext. 3201 or by email.
Volunteer-related Inquiries: If you have a volunteer-related inquiry, please contact Nick at 416-631-0662 ext. 3211 or by email.
If you have a question about TWC's education program, please contact us at 416-631-0662 ext.3220 or by email
Toronto Wildlife Centre
60 Carl Hall Rd., Unit 4
Hours of Operation:
9AM – 6PM, 365 days/year
Hours vary on December 24, 25, 26, 31, and January 1
Charitable Registration Number: 141146290RR0001